SmithStreetSolutions is a leading Knowledge Process Outsourcing firm with offices in Shanghai, New York and Wuxi (opening 2009). At SmithStreetSolutions, we’re reinventing the KPO model by anticipating our clients’ needs and delivering value-added services to the traditional KPO formula. The services we provide include: Market Research, Investment Research and Analytics, Strategic Sourcing, and Production Support.
We recognize that every client is unique; therefore our solutions are customized and tailored to each client. In order to maximize our value-added services, we begin by working collaboratively with our clients to understand their needs. We solve clients’ resource limitations, gaps in subject matter expertise, and process inefficiencies by staffing these initiatives with the right team of resources that have vast experience in consulting, outsourcing and operations.
Knowledge Process Outsourcing (KPO) is the outsourcing of high-value, knowledge-intensive business functions. Unlike BPO, which focuses on process expertise and economies of scale, KPO offers a tailored and focused solution to the client’s needs. The research, analytics and decision-making skills set require judgment and business expertise. Services that fall within the KPO domain include market research, investment research and analytics, strategic sourcing, and production services.